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Frequently Asked Questions

How do I track my order?

When your order ships we email you a tracking number.

How long does shipping take?

Orders ship within 1 business day. Standard ($5.99) arrives in 2–3 business days, Express ($12.99) the next business day, and Overnight ($24.99) the next business day by 10:30 AM where the carrier offers it. Standard shipping is free on orders over $200.

Where do you ship?

All 50 U.S. states. We do not ship internationally.

What is your refund policy?

Contact us within 30 days of delivery for a full refund of the product price — opened or unopened. No return is needed and there is no fee.

How long do refunds take?

We issue refunds within 5 business days of your request, to your original payment method.

Can I cancel or change my order?

Yes — email [email protected] or call (786) 461-7550 before it ships, free of charge.

Is this a subscription?

Only if you choose Subscribe & Save. One-time purchases are charged once. Subscribe & Save is 20% off every shipment, delivered every 30, 60 or 90 days (your choice), and renews until you cancel.

How do I cancel or change my subscription?

Email [email protected] or call/text (786) 461-7550 at least 1 day before your next charge date. No fee. We confirm by email. You can also skip a shipment or change the frequency the same way.

What will my statement show?

DAILYHEA*T7864617550.

Is my payment secure?

Payments are processed by Stripe over an encrypted connection. We never see or store your full card number.